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General FAQs

Care Instructions for all garments

Please make sure to wash at 30 degrees, do not tumble dry and iron on a medium heat setting. Any damages made through negligence will not be refunded

2

Refunds

All items are made to order by myself in the UK. Please check the size chart prior to ordering to ensure the correct fit. As with every order being made to order I don't currently offer any refunds, if however there are any issues with your order then please contact me first and we can talk through options to make sure the piece you recieve is perfect!

3

Returns

If you have had an issue with your order then please contact me FIRST to see if there is an outcome we can come to, this may involve returning your item to me which will be a prepaid service. Please only do this when you have had confirmation from me.

4

Custom Orders

We now offer custom orders for our Tie Shoulder Dress, this means you can pick more than one print and we can design something together. If your idea is very extravagant then more charges may occur. Please only place an order once you have confirmation from myself

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Need more help?

Any other issues or questions then please do not hesitate to drop us a message!

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